Confidentiality policy
Last update
January 30 2025
At Sandora, we attach great importance to the protection of your personal data. The purpose of this privacy policy is to inform you about how we collect, use, share, and protect your data when you use our sandoravr.com website.
If you have any questions about our privacy policy, feel free to contact us at contact@sandoravr.com.
At Sandora, we attach great importance to the protection of your personal data. The purpose of this privacy policy is to inform you about how we collect, use, share, and protect your data when you use our sandoravr.com website.
If you have any questions about our privacy policy, feel free to contact us at contact@sandoravr.com.
1. Types of data collected & ticketing
We collect the following personal data when you interact with our website:
- Name
- First name
- Email address
This information is mainly collected via our Smeetz ticketing service.
Tickets for our experiences can be purchased on our ticketing site. When ordering tickets, users finalize the order with the information mentioned above.
Smeetz SA
Our ticketing website is hosted and maintained by Smeetz SA, based in Lausanne. Smeetz SA is committed to us to protect the data of ticket users in accordance with data protection regulations and not to transmit them to third parties.
- Name
- First name
- Email address
This information is mainly collected via our Smeetz ticketing service.
Tickets for our experiences can be purchased on our ticketing site. When ordering tickets, users finalize the order with the information mentioned above.
Smeetz SA
Our ticketing website is hosted and maintained by Smeetz SA, based in Lausanne. Smeetz SA is committed to us to protect the data of ticket users in accordance with data protection regulations and not to transmit them to third parties.
2. Purpose of data collection
The data we collect is used for the following purposes:
- Response to contact requests sent via our form.
- Sending newsletters to keep you informed of our news and offers.
- Continuous improvement of our services and the user experience on the site.
- Analysis of user behavior in order to better understand the use of the site and improve its performance.
- Response to contact requests sent via our form.
- Sending newsletters to keep you informed of our news and offers.
- Continuous improvement of our services and the user experience on the site.
- Analysis of user behavior in order to better understand the use of the site and improve its performance.
3. Sharing data with third parties
We share your personal data with the following services to improve the user experience and the management of our contacts:
- Google Analytics : to analyze traffic and user behavior on our site.
Your data will never be sold or shared for commercial purposes that are not related to the purposes mentioned above.
- Google Analytics : to analyze traffic and user behavior on our site.
Your data will never be sold or shared for commercial purposes that are not related to the purposes mentioned above.
4. User rights
In accordance with the General Data Protection Regulation (RGPD), you have the following rights concerning your personal data:
- Right of access: You can request a copy of the personal data that we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete data.
- Right to delete: You can request the deletion of your personal data.
- Right to object: You can object to the processing of your personal data in certain cases.
To exercise your rights, simply contact us by email at the following address: contact@sandoravr.com.
- Right of access: You can request a copy of the personal data that we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete data.
- Right to delete: You can request the deletion of your personal data.
- Right to object: You can object to the processing of your personal data in certain cases.
To exercise your rights, simply contact us by email at the following address: contact@sandoravr.com.
5. Data Retention
We keep your personal data for as long as necessary for the purposes for which it was collected or to comply with legal obligations.
6. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorised access, use or disclosure. These measures include the encryption of communications and the use of firewalls.
7. Data hosting
Our site is hosted by OVH, with servers located in Europe, in compliance with the requirements of the RGPD.
8. Changes to the privacy policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page along with the date they were last updated.
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